Collections Specialist

Responsibilities

• Monitor commercial accounts to identify overdue balances and take prompt action to secure payment.
• Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally.
• Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date.
• Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes.
• Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues.
• Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports.
• Escalate delinquent accounts as needed while following organizational policies and established collection procedures.

Requirements

• Demonstrated experience handling commercial collections in a business environment with strong attention to detail.
• Strong background in account reconciliation and resolving payment discrepancies with accuracy.
• Working knowledge of Yardi is preferred for managing receivables and account records.
• Able to communicate clearly and tactfully when discussing past-due balances and payment arrangements.
• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
• Proficiency with standard office software and financial recordkeeping tools.
• High level of attention to detail and commitment to maintaining accurate documentation.

Benefits

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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