Collections Specialist

About the role

We are looking for a Collections Specialist to join a long-term Contract opportunity in Earth City, Missouri. This role is ideal for an accounts receivable specialist who can balance billing, cash application, and collections work while maintaining accurate records and strong follow-through. The position will focus on reducing overdue balances, resolving account concerns, and partnering with internal teams to keep receivables moving efficiently.

Responsibilities

• Oversee daily accounts receivable tasks, including invoicing support, payment posting, and collection outreach to maintain steady cash flow.
• Review aging reports and contact customers regarding overdue balances to encourage timely payment and reduce delinquency.
• Investigate billing variances, payment exceptions, and disputed items, then work toward accurate and timely resolution.
• Keep customer account details current by recording transactions, updates, and follow-up activity with precision.
• Partner with cross-functional teams to address account-related issues and improve the effectiveness of receivables operations.
• Recommend practical enhancements to collection methods, accounts receivable workflows, and related procedures.
• Adjust to changing priorities, team structures, and updated processes while continuing to meet business needs.
• Handle assigned accounts independently, using sound judgment to solve problems and escalate issues when necessary.
• Learn unfamiliar tools and procedures quickly and apply them effectively with limited direction.

Requirements

• Experience supporting accounts receivable functions, with hands-on responsibility for collections, billing, and payment application.
• Background in commercial and/or consumer collections, with knowledge of standard collection practices.
• Ability to analyze outstanding balances, identify issues, and take appropriate follow-up action.
• Skill in researching discrepancies and resolving account or billing concerns accurately.
• Strong organizational skills with close attention to detail in account maintenance and transaction processing.
• Effective communication skills for working with customers and internal business partners.
• Ability to work independently, manage priorities, and adapt to changing processes in a Contract environment.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals
• Eligibility to enroll in company 401(k) plan for hired contract/temporary professionals