Collections Specialist

About the role

We are looking for a Collections Specialist to support a nonprofit-affiliated property management organization in Brooklyn, New York. This Contract position is ideal for someone who can manage commercial receivables with accuracy, maintain organized records, and communicate effectively with tenants and internal stakeholders. The role calls for strong follow-through, sound judgment, and the ability to keep accounts current through timely outreach and careful reconciliation.

Responsibilities

• Monitor commercial accounts to identify overdue balances and take prompt action to secure payment.
• Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally.
• Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date.
• Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes.
• Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues.
• Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports.
• Escalate delinquent accounts as needed while following organizational policies and established collection procedures.

Requirements

• Strong follow-through and sound judgment.
• Ability to communicate effectively with tenants and internal stakeholders.
• Experience managing commercial receivables.
• Proficiency in using Yardi and other internal systems.

Qualifications

• At least 3 years of experience in collections or similar role.
• Proven ability to manage and resolve past-due accounts.
• Excellent organizational skills and attention to detail.
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite.

Skills

• Commercial collections experience.
• Effective communication and interpersonal skills.
• Proficiency in Yardi and other internal systems.
• Attention to detail and accuracy in record-keeping.
• Problem-solving and analytical skills.

Benefits

• Medical
• Dental
• Vision
• Paid time off

Pay

• 33.25 - 38.5 USD / Hourly

Schedule

• Onsite