Collections Specialist

About the role

We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships.

Responsibilities

• Evaluate customer and distributor credit worthiness.
• Absess credit risk in granting credit terms and establish credit lines.
• Collect from all our customers and record payments.
• Communicate via email and telephonically with customers, vendors, and Ockers employees.
• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.
• Create AR reports and work both internally and externally to keep accounts current.
• Keep information in an organized and accessible system for review and backup.
• Perform other duties as requested.

Requirements

• 5+ years' experience in a Collections role
• Bachelor's degree or experience equivalent
• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities
• Experience with ERP systems and proficiency in Excel and Outlook
• Strong internal and external customer service abilities

Benefits

Robert Half offers competitive compensation and benefits, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Pay

$65,000 - $85,000 USD / Yearly

Schedule

Ongoing

Location

Middleboro, MA

Posted

2026-07-07T00:00:00Z