Collections Specialist

The Role

Who You Are
You are a driven and qualified Accounts Receivable Collection Specialist ready to join a fast-paced Collections team. You will play a key part in our financial health by managing business-to-business (B2B) collections and resolving past-due balances.

Who We Are

Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

What You’ll Do

• Maintain accurate and detailed documentation of all collection activities and account status updates.
• Monitor assigned account and follow up consistently to ensure timely resolution of delinquent balances on commercial accounts.
• Make outbound collection calls and send collections correspondence, in a professional manner while improving client relations.
• Resolve client billing issues and reduce accounts receivable delinquency by applying excellent analytical and customer service skills.
• Identify root causes attributed to account delinquency, such as inaccurate billing address, misapplied payment, etc. and update systems to prevent future delinquent payments.
• Review, aging report to monitor, prioritize and act on assigned commercial accounts to resolve past due balances.

What You’ll Bring

• 3+ years of business-to-business collections experience with a large customer base.
• A High School Diploma or GED equivalent.
• Strong communication, problem solving and analytical skills.
• Patience working with routine or repetitive activities.
• Ability to influence by using persuasive customer service collection techniques.
• Attention to detail with a high level of accuracy.
• Proficient in MS Office, especially Excel.

What We Do

Our mission is simple - We provide critical communications services to help people in distress. Our Core Values Are Even Simpler
Honesty & Integrity
Service to the customer above all else
Do what is right
Good enough is not good enough: pursue excellence
Encourage individual initiative and growth

What’s In It For You

• Medical insurance with 1 HSA and 2 PPO plan options.
• Flex Spending Account (FSA)/Dependent Care FSA.
• Dental, vision, life, short- and long-term disability insurance.
• Critical illness and hospital indemnity plans.
• 401k with company contribution.
• Employee Assistance Program (EAP).
• Company paid telemedicine 24/7 access.
• Wellness Program.
• Employee discount program.
• 8 paid holidays, plus 1 floating holiday.
• 15 days of PTO accrued in year 1.
• Generous referral bonus program.
• Work life balance (a must!).
• Team building, attendance at our annual kickoff each January, and other fun events.
• Relaxed professional dress code.

Salary

$20.00