Collections Specialist

About the role

We’re looking for an experienced Collections Specialist with strong business‑to‑business collections background for a company located in South Orange County. This position will focus heavily on collections, account follow‑up, and resolving payment issues. The role is hybrid (2 days in office, 3 days remote) and requires the candidate to be local to South Orange County. Hours are 8:00 AM to 5:00 PM, with a 6‑month contract. Pay is $26 to $28 per hour.

Responsibilities

• Review aging reports daily and prioritize past due accounts
• Make collection calls and send follow‑up emails
• Research and resolve payment delays and customer disputes
• Identify issues involving quantities, product quality, invoices, or other discrepancies
• Work with customers and internal teams to clear issues and collect payment
• Assist with cash applications as needed
• Maintain consistent follow‑up until balances are resolved

Requirements

• Strong business‑to‑business collections experience
• Cash application experience
• Comfortable handling customer disputes and researching payment issues
• Persistent but professional approach to collections
• NetSuite experience is a plus
• International collections experience is a big plus

Pay

$26 to $28/hour

Schedule

8:00 AM to 5:00 PM, Hybrid: 2 days in office, 3 days remote (must be local to South Orange County). Contract length: 6 months.