Collections Specialist

About the role

As a Collection Specialist you will be responsible for collecting past due payments while exhibiting professional and effective communication skills for an optimal outcome. Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collection.

Responsibilities

• Collection Calls and/or correspondence in a fast paced, goal-oriented department.
• Reduce and maintain a low percentage of past due collection amount primarily by telephone or email.
• Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts.
• Maintain and update relevant records, files, and information to the database.
• Proactively inform sales members of problem orders and accounts
• Proactively identify areas to improve credit operation efficiency and initiate projects to achieve such improvements.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Qualifications

• Bachelor's degree (preferably in Business Administration, Finance or Accounting)
• Proficient in Excel
• Knowledge of Billing and Collections procedures
• Knowledge of Windows-based applications
• Proficient business writing and oral communication skill
• Ability to establish and maintain pleasant yet forceful interpersonal relationships
• Strong attention to detail, goal oriented
• Ability to prioritize, multitask and organize daily workload
• Proactive handling of dispute resolution
• Commitment to excellent customer service

Compensation

• Base Salary: $54,890
• Bonus Target: $13,391 annually (performance-based), paid quarterly

Benefits

• Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one of the World's Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one