Collections Specialist

About the role

The Collections Specialist will work closely with customers to help resolve outstanding balances while maintaining positive relationships. The role is part of a supportive team and contributes to the financial success of the organization.

Responsibilities

• Contact customers regarding outstanding invoices
• Research and resolve payment discrepancies
• Maintain accurate account records
• Monitor aging reports and past-due balances
• Collaborate with internal departments to resolve issues

Requirements

• Previous collections, accounts receivable, or customer service experience preferred
• Strong communication and negotiation skills
• Basic Microsoft Excel knowledge
• Able to manage multiple priorities
• Detail-oriented and dependable

Qualifications

• High school diploma or equivalent
• Proficiency in Microsoft Office

Skills

• Excellent communication skills
• Attention to detail
• Ability to work independently and as part of a team

Benefits

• Competitive compensation
• Positive team environment
• Opportunities for long-term growth

Pay

Not specified

Schedule

Not specified