Collections Specialist

Accounts Receivable Collections Specialist Are you a seasoned collections professional who enjoys resolving customer account issues, improving cash flow, and building strong customer relationships? Our client is seeking an experienced Accounts Receivable Collections Specialist to join a collaborative team and play a key role in managing collections, account reconciliations, and aging analysis. Why This Opportunity Stands Out for the Accounts Receivable Collections Specialist: Stable and established organization with a team-oriented cultureHighly visible role supporting revenue and cash flow initiativesOpportunity to work directly with leadership and cross-functional teamsBlend of collections, account reconciliation, reporting, and problem-solving responsibilitiesHands-on position where your contributions directly impact business performanceSupportive environment with strong training and onboarding from a tenured team Key Responsibilities For The Accounts Receivable Collections Specialist Manage business-to-business collections activities and customer account follow-upCommunicate with customers regarding past-due balances via phone and emailResearch, reconcile, and resolve account discrepancies, deductions, and payment issuesReview aging reports and prioritize collection efforts to improve cash flowInvestigate and resolve misapplied payments and customer disputesPartner with internal departments to resolve billing and account concernsMaintain accurate account documentation within the ERP systemPrepare reporting and analysis to support management and customer account reviewsAssist with audits of receivable balances and account accuracy Qualifications For The Accounts Receivable Collections Specialist 10+ years of accounts receivable and collections experience preferredStrong business-to-business collections background requiredExperience reconciling customer accounts and resolving payment discrepanciesAdvanced Excel skills including Pivot Tables and XLOOKUP/VLOOKUP functionalityExperience working with ERP systems; NetSuite experience is a plusStrong written and verbal communication skillsAbility to prioritize multiple tasks and work independentlyService, manufacturing, distribution, or related industry experience preferredAssociate's degree in Accounting or related field Positive, adaptable, and customer-focused approach