Collections Specialist

About the role

The Collections Specialist will work closely with customers to help resolve outstanding balances while maintaining positive relationships. The role is designed for someone who is professional, organized, and comfortable working in a fast-paced environment.

Responsibilities

• Contact customers regarding outstanding invoices
• Research and resolve payment discrepancies
• Maintain accurate account records
• Monitor aging reports and past-due balances
• Collaborate with internal departments to resolve issues

Requirements

• Previous collections, accounts receivable, or customer service experience preferred
• Strong communication and negotiation skills
• Basic Microsoft Excel knowledge
• Able to manage multiple priorities
• Detail-oriented and dependable

Qualifications

This role requires a high school diploma or equivalent. A bachelor's degree in business administration, accounting, or a related field is preferred.

Skills

• Excellent communication skills
• Attention to detail
• Ability to work independently and as part of a team

Benefits

The Collections Specialist position offers competitive compensation, a positive team environment, and opportunities for long-term growth.

Pay

Competitive compensation package is offered.

Schedule

The schedule is flexible and can be arranged to accommodate the needs of the employee and the business.