Collections Specialist
CFS · Elburn, IL · 1 wk ago
AccountingFull-time
About the role
As a Collections Specialist, you will be responsible for managing and resolving customer accounts that are past due.
Responsibilities
- Communicate with customers to resolve payment issues and maintain positive relationships.
- Prepare and send collection letters and notices to delinquent accounts.
- Monitor account status and update records accordingly.
- Follow up on collections and escalate cases as necessary.
- Ensure compliance with all company policies and procedures.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in collections or related field.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems is a plus.
Skills
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
Benefits
Our company offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.
Pay
The salary range for this position is $30,000 - $40,000 annually.
Schedule
Monday through Friday, 8:00 AM - 5:00 PM.