Collections Specialist

Responsibilities

• Serve as the primary point of contact for customer inquiries related to portal invoices and account administration.
• Respond to customer requests via email, phone, and customer portals in a professional and timely manner.
• Support order management activities and coordinate with internal departments to resolve customer issues.
• Maintain accurate customer records and documentation.
• Review customer invoices for completeness, pricing accuracy, tax requirements, and compliance with customer-specific billing instructions.
• Certify purchase order details, payment terms, shipping information, and other invoice-related data before submission.
• Cook up corrections and reissuance of invoices when discrepancies are identified.
• Work closely with Finance, Accounts Receivable, and Sales teams to resolve billing disputes and deduction claims.

Essential Skills

• 2+ years of Collections/Accounts Receivable experience
• Proficiency in collections and reconciliation processes
• Strong customer service skills
• Experience with Excel, including vlookups
• Experience with customer portals and EDI processes

Skills & Qualifications

• Associates degree
• Experience with SAP or similar ERP systems
• Experience with various customer portals is a nice to have

Job Type & Location

This is a Contract position based out of Burnsville, MN.

Pay And Benefits

The pay range for this position is $30.00 - $35.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.