Collections Specialist
Addison Group · Anoka, MN · Yesterday
On-siteAccounting$25–$35/hrFull-time
About the role
This position is a great opportunity for someone who enjoys building customer relationships while managing a high-volume B2B collections portfolio.
Responsibilities
- Manage a portfolio of B2B customer accounts and perform collections through phone and email outreach.
- Follow up on past-due invoices while building positive customer relationships.
- Research and resolve payment discrepancies, short pays, deductions, and billing issues.
- Reconcile customer accounts and maintain accurate collection notes and aging information.
- Partner with Sales, Customer Service, and Accounting to resolve account issues and accelerate collections.
- Monitor aging reports and prioritize collection efforts based on account status.
- Support cash application research and other accounts receivable activities as needed.
Requirements
- 2+ years of B2B collections or accounts receivable experience.
- Strong communication and negotiation skills with a customer-service mindset.
- Experience managing aging reports and resolving payment discrepancies.
- Comfortable working in Excel and ERP/accounting systems.
- Highly organized with excellent follow-through and attention to detail.
Qualifications
Not specified.
Skills
- B2B collections or accounts receivable experience.
- Strong communication and negotiation skills.
- Experience managing aging reports and resolving payment discrepancies.
- Proficiency in Excel and ERP/accounting systems.
- Highly organized with excellent follow-through and attention to detail.
Benefits
- Medical
- Dental
- Vision
- 401(k)
Pay
$25.00 - $35.00 / Per Hour dependent on applicable experience
Schedule
Monday–Friday