Collections Manager (Law Firm)

About the role

We're working with a full-service business law firm with multiple offices and a national client base of middle-market companies. The firm is known for bold thinking, strong client relationships, and a people-first culture, and it has grown significantly in recent years. It has earned national recognition for innovation and is regarded as one of the top-performing firms in its size category.

Responsibilities

• Overseeing the full aging report and deciding where attention is needed most, with special focus on high-risk and high-dollar accounts.
• Leading direct conversations with clients about overdue invoices, billing concerns, and realistic paths to payment.
• Serving as a strategic partner to attorneys, billing, and finance leadership on how and when to pursue specific accounts.
• Weighing factors like account size, payment track record, relationship history, and risk to set priorities.
• Flagging accounts that need escalation and recommending next steps.
• Digging into why invoices go unpaid, whether the cause is billing, process, or service, and coordinating fixes with the right teams.
• Reporting on trends, risks, and payment behavior, and suggesting ways to bring cash in faster.
• Helping refine processes so fewer balances age in the first place.

Requirements

• Substantial AR and collections experience, ideally in a law firm, another professional services firm, or a B2B setting.
• A track record of handling payment conversations with executives, owners, and other senior decision-makers.
• Comfort managing large balances with tact, discretion, and steady follow-through.
• A solid grasp of aging analysis, prioritization, escalation, and how collections affect cash flow.
• Strong communication skills, both spoken and written.
• You can be direct without being abrasive.
• Business sense, sound problem-solving, and the independence to run your own desk while keeping stakeholders in the loop.
• The ability to build credibility with partners, attorneys, executives, and finance colleagues alike.
• Excellent organization and attention to detail.
• A degree in business or comparable experience.

Skills

• Background in a legal environment.
• Experience with legal billing platforms or matter-based billing.
• History of resolving complicated or high-value payment situations.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement plan
• Additional firm-sponsored benefits

Pay

$80,000 - $120,000 per year