Collections Manager

About the role

The finance arm of Frank Myers Auto Maxx, one of the country's most awarded independent dealerships, is seeking an experienced Collections Manager to lead their collections efforts and assist customers in fulfilling their购车承诺。

Responsibilities

• Manage delinquent accounts and reduce charge-offs
• Negotiate payment arrangements and ensure follow-through
• Handle skip tracing and locate customers and vehicles
• Coach customers towards successful outcomes while safeguarding company assets
• Communicate effectively and solve problems
• Protect company interests while maintaining professionalism and integrity

Requirements

• Experience in automotive collections, Buy Here Pay Here, finance company, or consumer lending collections
• Strong communication and negotiation skills
• Attention to detail and excellent follow-up habits
• Ability to remain calm under pressure
• Professionalism and integrity
• Self-motivation and accountability
• A thick skin and a positive attitude

Qualifications

• Strong communication skills
• Ability to stay calm under pressure
• Attention to detail and excellent follow-up habits
• Professionalism and integrity
• Self-motivation and accountability
• A thick skin and a positive attitude

Skills

• Managing delinquent accounts and reducing charge-offs
• Negotiating payment arrangements and following through
• Skip tracing and locating customers and vehicles
• Coaching customers toward successful outcomes while protecting company assets
• Communicating effectively and solving problems
• Protecting company interests while maintaining professionalism and integrity

Benefits

• Competitive compensation package with room to grow
• Established systems and support
• Family-owned company with over 100 years of serving the community
• Opportunity to make a real difference in customers' lives
• Work with award-winning teams that values culture

Pay

Competitive compensation package with room to grow

Schedule

Not specified

Benefits

• Established systems and support
• Family-owned company with over 100 years of serving the community
• Opportunity to make a real difference in customers' lives
• Work with award-winning teams that values culture