Collections Director - Treasury

Responsibilities

• Lead, coach, and develop a high-performing North American Collections team; set clear expectations, encourage accountability, and create an inclusive, growth-mindset culture.
• Model Microsoft leadership principles by communicating with clarity, generating positive energy, and delivering results through others.
• Invest in capability building across the region and support career development and succession planning.
• Be a strategic thinker, leveraging the ability to learn to understand and connect complex business models quickly.
• Prioritize the North American financial rhythm of the business: monthly close for cash collections, reporting, ensure accuracy, timeliness, and clear storytelling.
• Drive performance to accelerate cash collections and working capital; identify risks/opportunities and recommend actions to improve outcomes.
• Standardize and simplify reporting and planning processes across countries; leverage automation and analytics to increase insight and reduce manual effort.
• Collaborate with Sales, MCAPS, Operations, and Engineering to improve business health metrics, and find solutions for our customers when help is needed to pay.
• Gain credibility and partnership quickly. Ability to influence senior stakeholders with empathy and integrity.
• Ensure strong controllership and compliance across North America, including adherence to Microsoft policies, internal controls, and local statutory requirements.
• Champion privacy, security, and ethical standards; promote a compliance-first culture through decisions, communications, and coaching.

Qualifications

• Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years experience in financial analysis, accounting, controllership or finance, or related field OR
• Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 10+ years experience in financial analysis, accounting, controllership or finance, or related field OR
• Equivalent experience.
• 1+ year(s) experience managing direct reports.
• Additional Or Preferred Qualifications:
• Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR
• Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 12+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR
• Equivalent experience.
• 3+ years’ experience managing direct reports with a proven ability to coach and develop talent.
• 3+ years’ experience in finance roles in multinationals.
• 3+ years’ work experience in the technology industry.
• 8+ years of progressive finance experience with demonstrated ownership of Accounts Receivable and Collections.
• Proven analytical, problem-solving, and executive storytelling skills; ability to simplify complex topics into clear actions.
• Demonstrated change management capability; track record of driving process improvements and automation.