Collections Analytics Manager – Credit Cards

For our client, we are seeking a Collections Analytics Manager – Credit Cards to join the team of a leader in the Business Services space. This role will lead collections analytics efforts focused on credit card portfolios, with an emphasis on delinquency performance, charge-off management, and risk-based treatment strategies. The ideal candidate will partner closely with Finance, modeling, and operational teams to improve decision-making across the collections funnel. You will help shape strategies that optimize performance through data-driven segmentation, testing, and forecasting. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $130,000 – $150,000 annually Responsibilities Develop and implement collections strategies across all delinquency stages in collaboration with cross-functional teams Design and optimize risk-based treatment strategies, including customer segmentation and communication channels Conduct in-depth analysis of the collections funnel to identify risk drivers and improvement opportunities Execute champion/challenger tests on collections treatments and evaluate business impact Partner with modeling teams to create and monitor collections models integrated into strategy Track delinquency and charge-off metrics, analyze trends, and recommend strategic enhancements Support delinquency and charge-off forecasting in partnership with Finance teams Qualifications Bachelor's degree or higher in a quantitative field such as engineering, statistics, mathematics, or economics 6+ years of experience in credit risk or collections analytics, particularly in credit cards or unsecured lending Deep understanding of credit card collections, delinquency dynamics, and charge-off policies Proficiency in SQL or Python, with hands-on experience using Snowflake, Power BI, or Looker preferred Strong analytical skills with experience in statistical analysis and financial modeling Excellent communication and interpersonal skills for stakeholder collaboration Experience in financial institutions, especially banking or fintech collections Benefits Fully remote position based in the US Collaborative team environment within a leading client organization Opportunities for career development in analytics and collections strategy Access to advanced data analytics tools and platforms like Snowflake and Power BI Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.