Collection Representative- King of Prussia, PA

Job Duties

• Verify the accuracy of billing information received from CSR’s and assist in obtaining additional information required before claims processing
• Interface with payers, patients, family and healthcare professionals to obtain claim preparation information
• Post payments and identify credits and write-offs
• Process credits and write-offs with Manager’s approval
• Review payment denials and claim rejections, research and resubmit where appropriate

Minimum Qualifications

• A high school diploma or GED
• 5 years in healthcare/insurance billing and collections
• Familiarity with computer-based billing and collection systems
• Strong organizational, verbal, and written communication skills
• Excellent problem-solving skills
• Ability to work independently

Preferred Qualifications

• Some college desirable

Additional Qualifications

• Physical Demands: Lift and carry 25 lbs., frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.