Colleague Health Program Manager

Responsibilities

• Leverages continuous improvement tools to make recommendations to improve existing programs, practices and procedures to support the goals of Colleague Health Services.
• Develops and establishes new programs with a customer focused approach based on data and feedback.
• PARTNERS WITH DIVERSE TEAMS AND LEADERS ACROSS THE ORGANIZATION ON SYSTEM-WIDE PROGRAMS AND INITIATIVES.
• Solicits feedback from customers and stakeholders to drive continuous improvement.
• Executes and delivers programs and initiatives in-scope and on-time – leveraging project management methodology and tools.
• Develops, reviews, and manages project timelines, key performance metrics, and outcomes.
• Conducts key project meetings for stakeholders, sponsors, teams, etc.
• Creates meeting materials (including agendas, presentations, meeting minutes, and other project-supporting materials as required for the project team members) and tracks completion to ensure quality and integrity of deliverables.
• WORKS COLLABORATIVELY ACROSS PROJECT STAKEHOLDERS TO ESTABLISH ROLES AND RESPONSIBILITIES, EFFECTIVELY MANAGES PROJECT EXPECTATIONS, COMMUNICATES RESULTS, MITIGATES RISKS, AND RESOLVES ISSUES.
• USES DEPARTMENTAL DASHBOARDS AND REPORTS TO MONITOR KEY CRITICAL PERFORMANCE MEASUREMENTS.

Qualifications

• Education: Bachelor Degree
• Experience: 2-4 years administrative or project/program management experience in a complex, large organization required
• Experience: Experience working with Lean preferred
• Experience: Experience in effectively implementing organizational change initiatives at system-level preferred
• Experience: Experience in managing high-profile vendor partnerships preferred