Colleague Consultant - Student Accounts Receivable

About the Opportunity

SIG is seeking experienced higher education professionals to join our consultant team as Ellucian Colleague Student Accounts Receivable Consultants. This is not a traditional accounts receivable position. We are looking for subject matter experts who have worked directly within a college or university student accounts office and possess deep functional expertise with the Ellucian Colleague Student Accounts Receivable module. Successful consultants bring both technical and operational knowledge gained through roles such as Bursar, Director of Student Accounts, Assistant Director of Student Accounts, Student Financial Services leader, or higher education ERP consultant. In this role, you will partner with institutions to support implementations, optimize business processes, troubleshoot system challenges, and help colleges and universities maximize their investment in Colleague.

What You'll Do

Provide functional consulting, implementation support, training, and troubleshooting related to the Colleague Student Accounts Receivable module. Responsibilities:

• Assess higher education institutional business processes related to student billing, payment processing, refunds, collections, and account reconciliation.
• Identify opportunities to improve operational efficiency, compliance, and user adoption through technology and process enhancements.
• Collaborate with student accounts, financial aid, finance, and information technology stakeholders to understand business needs and deliver practical solutions.
• Support institutions through system implementations, upgrades, testing, and optimization initiatives.
• Serve as a trusted advisor on higher education student accounts best practices and regulatory considerations.
• Develop recommendations to enhance utilization of the Colleague Student Accounts Receivable module and related processes.
• Partner with project teams and client stakeholders to ensure successful project outcomes and timely deliverables.
• Stay informed on current trends, best practices, and enhancements within the higher education student accounts and Ellucian Colleague landscape.

Qualifications

• Minimum five years of direct experience working in a college or university student accounts environment.
• Minimum five years of hands-on experience with the Ellucian Colleague Student Accounts Receivable module.
• Prior experience implementing, optimizing, or supporting the Colleague Student Accounts Receivable module.
• Professional experience in higher education roles such as Bursar, Director of Student Accounts, Assistant Director of Student Accounts, Student Financial Services leader, or higher education consultant.
• Demonstrated expertise in student billing, payment processing, refund management, collections, account reconciliation, and student account operations.
• Strong understanding of how student accounts operate within higher education institutions.
• Experience troubleshooting functional and system-related issues within Colleague Student Accounts Receivable.
• Ability to translate business requirements into actionable solutions and communicate effectively with technical teams.
• Experience developing and utilizing reports, including aging reports, billing summaries, reconciliations, and operational metrics.
• Knowledge of Colleague utilization across various institution types and sizes.
• Exceptional communication, relationship-building, and client service skills.
• Strong analytical, problem-solving, and project management capabilities.
• Ability to work independently in a consulting environment.
• Must be available Monday - Friday during regular business hours.
• Travel availability is preferred.

Pay

Hourly rate between $50 and $60 per hour, 401k with a 5% contribution on base salary for part time employees, flexible schedule within regular business hours.

Why Join SIG's Consultant Network?

• Flexible, project-based consulting engagements
• Do what you love by focusing on your core strengths and higher education expertise
• Opportunities to support a variety of Colleague initiatives and institutions
• Fully remote work opportunities