Collateral Servicing Specialist

About the role

The Collateral Servicing Specialist will support RoundPoint Mortgage Servicing LLC. The Collateral Servicing Specialist is responsible for researching and reviewing borrower requests related to partial lien releases, easements, other types of property modifications, subordinations, CEMAs, and Co-Ops. In addition, the Collateral Servicing Specialist is responsible for maintaining a working relationship with the document custodians to request collateral files needed for various reasons, including paid-in-full loans, CEMAs, Co-Ops, repurchases, and foreclosure.

Responsibilities

• Review incoming borrower requests for partial lien releases, easements, additions of land, eminent domain cases, boundary line adjustments, and subdivisions.
• Work directly with RoundPoint’s preferred firm to examine CEMA and Co-Op collateral documents to close CEMA and Co-Op transactions.
• Assist external clients with second-lien subordinations.
• Maintain a working relationship with document custodians to request and monitor the timely release of original collateral documentation for various reasons.
• Research the locations of collateral files for bulk transactions from other departments, such as service transfers or records management.
• Prepare assignments of mortgage and allonges.
• Educate and stay up to date on federal, state, agency and client guidelines, policies, and procedures.
• Identify enhancements to streamline processes and improve efficiencies.
• Identify potential issues or concerns and participate in a solution, including recommending and developing new policies and procedures.
• Assist with additional projects or tasks as needed.

Qualifications

• 2+ years of mortgage servicing experience, required.
• Knowledge of legal descriptions, surveys, and property related proposed agreements, required.
• Experience with partial lien releases, easements, and other types of property modification requests, subordinations, CEMAs, and Co-Ops, preferred.
• Experience using MSP mortgage servicing platform, preferred.

Skills

• Excellent communication and customer service skills.
• Excellent prioritization and time management skills.
• Proficient with Microsoft Office applications.

Benefits

• Competitive compensation plan.
• Robust benefits package including medical, dental, vision, and 401K.
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.
• More details available at mycrosscountrybenefits.com.