Coding Support Specialist

Position Summary

The Coding Support Specialist is responsible for the administrative support of the Coding Department.

Duties

• Maintain and coordinate physician coding logs
• Input charges from coded charge tickets
• Data entry as needed
• Codify retrieval of dictation reports on outstanding accounts
• Ensure all records are completed for month end and track all pending accounts

Essential Functions

• Possess effective and efficient communication skills, computer skills, basic Microsoft Office Product experience, and phone skills
• Handle stressful situations, multitask, and work under strict timelines
• Be proficient in 10 key data entry
• Read and understand physician charge tickets to ensure correct charge entry
• Maintain a courteous and professional relationship with staff, management, clients, payors, and all other entities encountered
• Maintain detail orientation, organization, flexibility, and successful performance in a busy office setting
• Complete multiple duties daily while paying close attention to quality of work to minimize errors
• Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines impacting CBO offices operations
• Recognize charge entry issues and articulate them to their manager
• Adhere to internal controls for applicable state/federal laws, program requirements for federal, state, and private health plans and seek guidance as necessary to ensure proper understanding
• Effectively work and cooperate with supervisors, co-workers, and clients
• Follow the directions of supervisors
• Refrain from causing or contributing to workplace disruption
• Regular and reliable attendance
• Perform other duties as assigned

Functional Accountabilities

• Coordinate that all information, charging, and coding are completed for all patients on the physician logs
• Maintain the physician logs and surgery coding logs
• Note physician logs when an account is canceled and verify cancellation with offices as needed
• Enter charges and demographic information for physician providers
• Affirm that all surgery tickets are submitted and accounted for by researching missing ticket reports and physician logs
• Collect procedure reports
• Print charge tickets for all surgical procedures and hospital consultations
• Review physician’s calendars for procedures that may not have an encounter entered into the billing system
• Contact physician offices if necessary for procedures dictated, insurance information, cases built, authorizations noted, encounter numbers created, or other information required to complete charge entry
• Communicate with manager on any issues with receiving pertinent information required to successfully code, enter, and submit charges on behalf of our clients

Qualifications

• One year medical data entry experience required
• One year of medical billing office experience preferred
• Completion of a basic medical terminology course preferred