Coding Manager

Duties and Responsibilities

• Serve as the point of contact for assigned clients, coders, and other stakeholders.
• Manage both on and offshore coding resources, including payroll and task assignment.
• Monitor volume and employee efficiency to maintain SLAs and other contractual obligations.
• Aid in developing and growing coding services, including recruiting and hiring staff.
• Perform or oversee coding, quality reviews, and other middle revenue cycle services.
• Directly perform, oversee, participate in, and recommend process improvements and operational changes to improve efficiency and client relationships.
• Prepare and provide weekly reports to appropriate internal and external stakeholders.
• Prepare business status reports and present them to clients.
• Ensure proper alignment of coding staff based on project scope and goals.
• Create, maintain, and enforce standard operating procedures for the department.

Knowledge, Skills, and Abilities

• Excellent working knowledge of coding and complete revenue cycle management services.
• Strong professional verbal and written communication skills.
• Ability to prioritize efforts while multi-tasking in a fast-paced environment utilizing critical thinking skills.
• Strong managerial, leadership, and interpersonal skills.
• Excellent organizational skills.
• A team player, always willing to contribute to the organization.
• Use of Microsoft and Windows products.

Work Experience, Education, and Certifications

• Five or more years of Coding experience.
• Three or more years of employee and client management experience in a remote environment.
• AHIMA/AAPC Credentials.