Coding Education Specialist

Boston Medical Center (BMC) is more than a hospital. It’s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet—an integrated health care delivery system that includes many community health centers. Join BMC today and help us achieve our Vision 2030, a long-term goal to make Boston the healthiest urban population in the world.

About the role

The Coding Education Specialist is responsible for assisting with the design, development, and delivery of all Coding Quality and Education components for all areas supported by Professional Billing. This individual is a member of a cross-functional team, which includes practice leadership, business owners, IT, the professional billing office, revenue cycle teams, and others as needed. The role involves developing, implementing, and managing medical record review, communication, and education strategies to achieve desired results. As a highly strategic department representative, this individual demonstrates solid project management skills and behaviors while striving to meet and exceed customer expectations.

Responsibilities

• Assist with the development of strategic coding communication and education plans outlining the target audience, training needs, training methods, and implementation.
• Assist with the development of coding content-specific, competency-based, and operational-based communication and educational deliverables in conjunction with specific business unit resources and technical experts.
• Create presentations, develop learning materials, handbooks, and other training materials.
• Lead training sessions on current billing and coding information in the medical field.
• Provide mentoring and education to physicians and feedback to 3rd party vendors on findings to improve performance.
• Communicate and advise the Physician Group and Revenue Cycle staff on coding and documentation principles.
• Manage the delivery of communication and coding training to various groups, including leadership teams and end-users, using methods such as instructor-led, train-the-trainer, virtual classroom, webcast, or web-based methodologies.
• Manage the maintenance of coding training materials.
• Review and respond to coding questions.
• Perform random chart audits.
• Maintain confidentiality with all company and regulated information.
• Perform other duties as assigned.
• Adhere to all of BMC’s RESPECT behavioral standards.

Requirements

• Bachelor’s degree or equivalent combination of formal education and experience.
• Certified Coding Specialist (CCS), Certified Coding Specialist – Physician (CCS-P) through AHIMA, or AAPC’s Certified Professional Coder (CPC®) or Certified Professional Coder-Hospital (CPC-H®) credential.
• Three years of experience in E/M and/or surgical coding plus reimbursement activities.
• Clinical background and previous chart abstraction experience preferred.

Skills

• Excellent written, verbal communication, and interpersonal skills.
• Strong time management and organizational skills.
• Self-directed with the ability to make quality, independent decisions.
• Analytical and strong problem-solving skills.
• Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions.
• Ability to maintain strict confidentiality.
• Competency in a variety of computer hardware and software systems.
• Excellent command of ICD-10, HCPCS, and CPT coding conventions, E&M coding.
• Knowledge of human anatomy, physiology, and pathology.

Pay

Compensation range: $62,500.00 - $91,000.00. This range offers an estimate based on minimum job qualifications. Base pay is determined by education, experience, skills, certifications/licensures, business/organizational needs, internal equity, and market competitiveness. Geographic location may modify this range.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Discretionary annual bonuses and merit increases.
• Flexible Spending Accounts.
• 403(b) savings matches.
• Paid time off.
• Career advancement opportunities.
• Resources to support employee and family well-being.

Schedule

Full Time