Cocktail Server- Eldorado

Responsibilities

• Take drink orders from guests, arrange in specific order, call order to bartender, garnish drinks, deliver correct drink to guest, smile and thank guest.
• Engage in interactive promotional entertainment with guests and team members.
• Offer every guest in the gaming area a beverage every 15 to 20 minutes
• Promote drink specials and describe nightly entertainment in area (DJ, Piano Player)
• Repeat order back to guest
• Serve beverages to guests in a friendly and timely manner
• Maintain clean workstation
• Maintain cleanliness of section by picking up empty glasses and bottles on a regular basis and returning all glassware to bar for cleaning
• Order drinks in proper sequence
• Order supplies when needed
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Qualifications

• Ability to understand and comply with all department and company policies and procedures, rules and regulations
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, write, and communicate verbally in English
• High School diploma or equivalent

Additional Requirements

• Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated
• Work may be performed in areas having a three-foot access and may encounter slippery surfaces
• Constant contact with guests and team members
• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
• Requires mobility 100% of the shift
• Seldom bending and reaching in areas from floor level to 6ft. high, pushing/pulling, firm/strong grasping and finger dexterity with both hands
• Frequent standing, walking, and lifting/carrying weight of up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasping, eye/hand coordination and manual dexterity
• Requires normal sense of vision, smell, taste, touch and sound
• The ability to perform simple tasks, simple reading, writing and math skills, and the ability to compile information and memorize drink orders