Cocktail Server

What Will You Be Doing

• Maintain service station and floor cleanliness before, during, and after shift.
• Greet guests in a timely, friendly, and courteous manner and explain all specials, promotions, and food options.
• Take orders and recite selection of all call and premium brands as requested. This will require memorization of all available drinks, beer, and wines.
• Provide appropriate snack and garnish with all beverages.
• Input orders in a timely manner into point of sale system to inform bartender of order.
• Keep guest tables and floors clean, and assist with bar area organization.
• Replenish beverages and check guest satisfaction regularly.
• Present check promptly, handle payments, and balance charges.
• Thank guests and invite them to return.
• Adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Perform other duties as assigned by Manager.

What we are looking for:

• Previous cocktail serving experience required; must be 18+ to serve alcohol.
• Strong knowledge of food, beverage preparation, and various alcoholic drinks.
• Expertise in spirits, beer, trendy liquors, and wines for high-volume bar service.
• Obtain necessary certifications; bartender certifications preferred; comply with liquor regulations.
• Maintain awareness of guest needs and corporate service standards.
• Proficient in English for menu comprehension, promotions, and guest communication.
• Able to lift and carry trays up to 40 lbs. in crowded environments.
• Flexible availability, including days, nights, weekends, and holidays.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

The Grand Geneva Resort & Spa is an equal opportunity employer.