CO- Sales Operations Supervisor - Denver, CO

About the role

Inside Sales Leader with responsibility to facilitate an atmosphere of cooperation, accountability, and empowerment.

Responsibilities

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Follow company safety policies and procedures.
• Ensure the Inside Sales team is proactive and productively engaged in selling activities.
• Provide and ensure customer satisfaction through timely quotes, bids, and follow-up.
• Assist in recruitment, interviewing, and hiring Inside Sales and Warehouse employees.
• Train, coach, and lead staff.
• Counsel and implement discipline with direction from Regional Manager, Director of Sales Operations, and Human Resources.
• Serve as liaison for Outside Sales, Regional Manager, and customers.
• Review the daily edit and remit information to corporate offices.
• Support and facilitate implementation of sales and marketing plans.
• Uphold and promote Ryan Herco Flow Solutions' image of professionalism and service at all times.
• Adhere to company policies and procedures and hold staff accountable.
• Lead by example and hold Inside Sales team members accountable to achieving sales and marketing objectives.
• Perform additional duties as requested.

Requirements

• Bachelor’s Degree preferred.
• 3 years of Inside Sales/Customer Service experience.
• Knowledge of PVC fittings or plumbing industry is a plus.
• PC skills, including Microsoft Word, Excel, and PowerPoint.
• Mechanical/Technical aptitude.
• Excellent written and verbal communication.
• Excellent customer service skills.
• Interacts effectively and works productively with a wide range of people.
• Solid interpersonal skills, able to maintain cooperative working relationships with all levels of personnel.
• Reliable and effective communicator.
• Strong teamwork and professional demeanor.

Benefits

• Medical, dental, and vision insurance.
• Vacation, sick leave, and holiday pay.
• Floating holiday.
• Life insurance.
• Tuition reimbursement.
• 401(k) with Company match.
• Opportunity for career advancement (promote from within).