Co-Manager II

Position Overview

The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store.

Reports To

Store Manager

Supervises

• Assists Store Manager with key holders and all store associates

People Development

• Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning
• Ensure all associates complete training per company guidelines
• Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team
• Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom
• Drive Sales & Profitability

Customer Service

• Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team
• Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom

Payroll Management

• Meet all payroll expectations

Loss Prevention

• Control company assets by meeting all loss prevention measures

Policies & Procedures

• Execute and comply with all company policies and procedures

Decision Making

• Use sound judgment when making decisions

Communication

• Maintain excellent communication skills

Integrity & Respect

• Act with integrity and respect

Adaptability

• Adapt to changes required by the business

Multitasking

• Ability to handle multiple tasks simultaneously

Additional Responsibilities

• Assume and complete other duties as assigned by the supervisor

Job Requirements

• Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals
• Proficiency in personal computer use and detailed report analysis
• High school education or equivalent preferred
• Ability to perform heavy lifting in excess of 30 pounds
• Ability to stand for a minimum of eight hours during scheduled shifts

Brand

GUESS

Store

Store Address: 546 Lincoln Road - Miami Beach, FL 33139