CNC Manufacturing Support Specialist

About the Role

This is a hands-on technical support role that connects CNC Production with Engineering & Design Services. You'll help troubleshoot issues that arise on the production floor, complete appropriate hot fixes, support CNC programming, and make sure more complex issues are routed to the right technical resource. The goal is simple: keep production moving while protecting quality, customer requirements, and engineering standards.

Responsibilities

• Support CNC Machining Department with programming, design, build-sheet, and manufacturing issues.
• Assess problems and determine whether they can be corrected immediately or require escalation.
• Complete fixes.
• Escalate complex issues to EDS Leads, programmers, engineers, or other technical resources.
• Submit NCRs and feedback and maintain clear records of production issues and corrective actions.
• Create, modify, verify, and troubleshoot CNC mill and lathe programs.
• Review drawings, blueprints, build sheets, and work instructions to determine machining requirements.
• Prepare CNC code, setup instructions, tooling information, and production documentation.
• Identify recurring problems and implement practical, long-term process improvements.
• Improve CNC programs, tooling, machines, workstations, and manufacturing processes.

Requirements

• Education: Machining diploma, trade certification, Engineering Technology diploma, or equivalent hands-on experience.
• Experience: Minimum 3 years of CNC machining, programming, manufacturing engineering, or related experience; experience troubleshooting CNC machining and production issues; experience reading engineering drawings, blueprints, and manufacturing documentation; experience independently solving technical manufacturing problems.
• Technical Skills: Strong understanding of CNC milling and/or turning; experience with CAM software