CNC Application Engineer

About the role

As our Application Engineer, you will provide engineering expertise and guidance on all aspects of the application of FFA CNC system products to support OEM and end users in the purchase and integration of FANUC systems. You will work with customers from initial project development through follow-up support, grow sales and market share of FFA products at assigned accounts. This is a remote position, reporting to our Hoffman Estates, IL office.

Responsibilities

• Serve as technical lead at assigned OEM/MTB/Retrofitter accounts by:
  • Suggesting CNC products to meet customer specifications
  • Serving as a technical advisor for customer projects
  • Supporting commissioning of CNC products for customer’s application
  • Providing application and marketing support at end-user accounts
  • Providing application support on existing CNC products
  • Promoting FFA CNC products for key retrofit/new machine projects
  • Providing technical application assistance and support to Sales Engineers and prospective customers
  • Assisting with pre-installation technical discussions and recommendations
  • Identifying technical needs of customers
  • Accompanying sales engineers on prospective site meetings
  • Configuring complete systems to determine best technical solution for controls, servos, and features
  • Developing BOM (bill of materials)
  • Providing new ideas and strategies for the application of CNC products in and outside of the machine tool industry
  • Supporting the marketing & business development team to promote FFA products
  • Create technical presentations and white papers
  • Attend trade shows and give technical presentations
• Support the Engineering Team and overall business goals by:
  • Providing required reports that highlight major customer activities together with brief hourly breakdowns
  • Keeping manager aware of any difficult customer issues
  • Updating and maintaining Application Engineering calendar with their whereabouts when not working from the office
  • Writing Application Engineering reports and share findings on first time use of new products and functions
  • Providing product feedback and new product development requests to FANUC Japan as required
  • Liaising with FANUC Japan through formal technical questions only when issues cannot be resolved locally using existing documentation resources
  • Passing on new product knowledge to peers through internal, external, and on-site training

Requirements

• High School Diploma
• 3 or more years of engineering experience within manufacturing, automation, or machine tool industry setting
• Valid driver’s license and passport, along with the ability to travel approximately 50%—by both land and air—to customer sites throughout the U.S. and Canada
• Extensive knowledge of engineering principles, application development, and manufacturing processes, with emphasis on CNC, PLC, and servo systems
• Effective presentation skills to audiences ranging from machine tool operators to upper-level management
• Strong commercial mindset with technical sales skills

Preferred Qualifications

• Bachelor’s degree in Electrical Engineering (BSEE) or a related field
• 3 or more years of engineering experience within manufacturing, automation, or machine tool industry setting

What would be even better

• Experience with FANUC CNC products, including CNC controls, servos, spindles, and software tools such as FAPT Ladder, FANUC Picture, Manual Guide i, Macro-Executor, FOCAS development, and related applications
• Extensive knowledge of engineering principles, application development, and manufacturing processes, with emphasis on CNC, PLC, and servo systems
• Ability to effectively present ideas and solutions to audiences ranging from machine tool operators to upper-level management
• Strong commercial mindset with technical sales skills

Benefits

• Market competitive pay and benefits programs
• 401(k) Retirement Program
• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Tuition Reimbursement
• Disability Insurance
• Life Insurance
• Paid Holidays & Vacation

Equal Opportunity Employer

We are committed to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration. We foster a culture where respect and innovation go hand in hand, and your contributions help shape the future of automation and robotics.