CNA Medical Services

Essential Functions And Duties

• Reviews and follows directions in the delivery of care of assigned patient(s) within their scope of duties.
• Absolutely assist patients with activities of daily living (ADLs), including bathing, dressing, feeding, toileting, and mobilization.
• Provides personal hygiene care and ensures patients’ dignity and comfort.
• Promptly responds to patient call lights and attends to patients’ needs or notifies the appropriate staff for assistance to ensure timely and effective care.
• Accurately measures and records patients’ vital signs, such as blood pressure, pulse, temperature, and oxygen saturation, and promptly reports any abnormalities to the nursing team.
• Assists patients with repositioning in bed, ambulation, and transferring to/from beds, wheelchairs, and stretchers.
• Safely alerts nursing staff if there is a change in the patient’s behavior or condition or the patient requires assistance or other nursing intervention outside the scope of practice of the CNA.
• Maintains a safe environment for caregivers, patients and guests.
• Maintains competency in supportive care for the patient, operates equipment safely and properly, and carries out nursing orders within the scope of practice of the CNA.
• Maintains accurate and thorough documentation in the electronic health record (EHR) for all care provided, adhering to hospital and regulatory standards.
• Transports patients, blood, specimens and other items as needed.

Additional Authorized Duties

• Trained to perform additional duties such as interrupting and re-establishing nasogastric (NG) suction, placing electrodes or leads, running electrocardiogram (EKG) or for telemetry, suctioning nose or oral pharynx, applying and removing established traction equipment, and using continuous passive motion (CPM) machine.

Established Duties

• Performs additional authorized duties as needed.
• Receives and transmits messages (personal, telephone, computer) or inquiries to the appropriate destination.
• Assists with data input using EMR, staffing and charge capture systems, electronic bedboard, charge entry and charge reconciliation.
• Performs other general administrative duties as required (e.g., emails, filing, ordering supplies, etc.).
• Stocks nurse servers in patient rooms and specialty carts or areas on a routine basis.
• Assists in maintenance of equipment.
• Orders departmental non-medical supplies.
• Assists with maintenance of scheduling and various operational processes as directed by leader.
• Schedules/cancels patient appointments.

Supports

• Demonstrates awareness of, and supports, St. Charles departmental and operating unit goals through participation in continuous quality improvement, daily huddles and departmental activities.
• Participates in activities that promote professional growth and development of self and others.
• Promotes patient’s independence, respects privacy, and maintains patients’ rights to decide about care and reports findings.
• Gives clear directions and reinforces teaching to patients and families regarding basic health care needs.
• Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and guests.
• Identifies work-related problems with possible solutions and implements solution(s) (within scope of duties), as appropriate.
• Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
• Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, communicating effectively and appropriately through touch, eye contact, etc.
• Supports the vision, mission and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Conducts all activities with the highest standards of professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

For Home Health/Hospice/Wound Caregivers Only

• Drives vehicle in a safe and appropriate manner to all locations.
• Reports to assigned locations in an appropriate manner and enters patient’s homes, assisted living and long-term care residences, jails or other designated locations in compliance with that facilities protocol(s).
• Adheres to outside agency’s conduct guidelines.