CNA Day Shift

About the role

Performs receptionist, certified nursing assistant (CNA), and supply management duties in a hospital unit, with coverage provided to other units as needed.

Responsibilities

• Performs receptionist duties: directing visitors and patients' family members, answering incoming phone calls, addressing visitor questions, and directing physicians and other hospital personnel to locate patients or providers.
• Performs administrative duties: scanning patient charts as directed by Health Information Management, approving open and closed electronic medical record documents, and coordinating ancillary departments for patient care.
• Assists with incoming and outgoing mail.
• Coordinates maintenance and repairs of Nurse's Station equipment (e.g., copier, fax).
• Orders office supplies under the direction of the Director and manages galley supplies, including maintaining orderliness and recording daily refrigerator/freezer temperatures.
• Maintains a working relationship with the BTNRH Dietary Specialist.
• Assists with chart preparation in collaboration with nursing staff and ensures patient rooms are set up for admissions.
• Stocks supply carts and procedure carts in patient rooms, and requests additional supplies from Director(s), Laboratory, and/or operating room as necessary.
• Contacts physician offices to obtain required patient documents.
• Performs point-of-care testing and EKGs as indicated.
• Maintains charge capture for billable supplies.
• Utilizes CNA skills to assist RNs in rooming patients, including obtaining vital signs and reviewing the Patient Handbook with parents.
• Coordinates patient transfers, including preparing transport carts, and assists with routine patient care (feeding, bathing, ambulation, and making beds).
• Organizes the nursing station as needed and follows hospital policies and procedures for Joint Commission readiness.
• Maintains downtime forms.
• Collaborates with the Patient Access Department to register patients admitted or transferring from the unit and assists with discharge follow-up clinic appointments.
• Maintains admission/discharge logbook and census documentation.
• Assists with special projects as assigned.
• Provides patient care and education according to the patient population served.

Requirements

• Minimum age of 16 years.
• CNA certification required.
• BLS certification required.
• Experience utilizing multiple computer systems (e.g., Microsoft, Electronic Health Record).

Preferred Qualifications

• High school diploma or equivalent.
• Minimum of one year of CNA experience.

Skills

• Ability to maintain strict confidentiality in dealing with PHI and other sensitive information.
• Effective communication with members of the healthcare team.
• Strong organizational skills.
• Proficiency in using computers, office equipment (copier, scanner), and other required tools.
• Ability to multi-task and prioritize in high-stress, high-volume environments.

Physical Requirements & Work Environment

• Requires moving and lifting a minimum of 50 pounds occasionally (34-66%) and/or up to 20 pounds frequently or constantly.
• Requires turning and positioning patients properly to avoid injury.
• Requires walking and standing most of the time while on duty.
• Audible acuity necessary for taking blood pressures and maintaining patient safety.
• Visual acuity necessary for using computers, reading charts, forms, communications, and patient assessments.
• Work environment includes both indoor and outdoor activities.
• Occasionally subject to noise requiring the worker to shout to be heard.
• Occasionally subject to vibration.

Benefits

• Reduced to no-cost visits for services performed by a Boys Town provider at a Boys Town location for employees and dependents enrolled in medical benefits.
• Low to zero-dollar co-pays on certain maintenance drugs through pharmacy benefits.
• No-cost mental health visits to an in-network provider.
• Generous match on 401K or 401K Roth accounts.
• Tuition reimbursement.
• Parenting resources from experts and professional development opportunities.