CNA Appointment Scheduler

Proudly supported by Marquis Health Consulting Services. Full-time opportunities available.

About the Role

At Heritage Hills Rehabilitation & Healthcare Center, we believe that exceptional resident care extends beyond the bedside. Guided by our core values of Passion, Respect, and Excellence, the CNA Transportation Coordinator provides compassionate, hands-on resident care while coordinating medical appointments and transportation services to ensure residents receive timely access to healthcare.

The facility is a 100-bed Sub-Acute and Long-Term Care center thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment for both residents and staff. We foster a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.

Responsibilities

• Schedule and coordinate physician appointments and other medically necessary resident appointments.
• Arrange transportation for residents to and from medical appointments while ensuring schedules are accurate and communicated appropriately.
• Coordinate with transportation providers, families, and healthcare offices to facilitate seamless resident care.
• Maintain accurate records of appointments, transportation schedules, and related documentation.
• Provide basic resident care under the direction and supervision of licensed nursing staff in a safe, compassionate, and respectful manner.
• Assist residents with activities of daily living, including feeding, bathing, dressing, grooming, mobility assistance, and changing linens.
• Provide supportive care to ensure residents' physical, emotional, and daily living needs are consistently met.
• Observe residents and promptly report changes in condition, behavior, or care needs to nursing staff.
• Maintain a clean, safe, and comfortable environment that promotes resident dignity and well-being.
• Support nursing staff and the interdisciplinary team in delivering high-quality, resident-centered care.

Requirements

• Must hold a current, active, and unencumbered Certified Nursing Assistant (CNA) license in the state of Rhode Island.
• Valid Basic Life Support (BLS) / CPR certification required.
• Previous experience scheduling medical appointments and coordinating resident transportation is required.
• Ability to work effectively with multiple residents in a fast-paced, team-oriented healthcare environment.
• Demonstrated compassion, patience, and commitment to providing high-quality resident care.
• Strong communication, organizational, and scheduling skills.
• Ability to coordinate multiple appointments while maintaining accuracy and attention to detail.
• Must have a clean driving record.

Core Values

• Passion – Bringing warmth, dedication, and genuine care to every resident interaction while ensuring access to essential healthcare services.
• Respect – Treating each resident with dignity, kindness, and an unwavering commitment to their individuality and comfort.
• Excellence – Delivering safe, reliable, and well-coordinated care that enhances residents' health, comfort, and quality of life every day.

Benefits

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Shift differentials
• Company-sponsored life insurance
• Employee assistance program (EAP) resources

Pay

$20-$23 an hour (all-inclusive), with daily pay available.

Schedule

Full-time, 8 am–4 pm.