CMX Project Manager

Job Summary

The CMX Project Manager specializes in planning, managing, and executing project campaigns, and drives process excellence, continuous improvement, and operational efficiency across the CMX department.

About the Role

This role turns campaign vision into reality, while identifying all the tasks that need to be completed within a project, and strategically assigns them and follows up through completion to meet deadlines and budgets.

Responsibilities

• Lead cross-functional project planning, execution, and delivery for high-visibility, strategic initiatives.
• Create and manage project plans, including milestones and deadlines, tasks, responsible parties, and status updates.
• Ensure adherence to project plans and teams have awareness of what's needed to be accomplished when.
• Manage project campaign budgets and monitor progress through campaign completion.
• Manage and supervise projects from beginning to end, ensuring on-time execution.
• Establish and maintain project management standards, templates, and best practices.
• Recommend strategies to increase campaign performance and process improvements.
• Develop and maintain standardized operational processes, SOPS, and governance frameworks.
• Identify operational bottlenecks and recommend solutions to improve efficiency and quality.
• Maintain an up-to-date understanding of the company, its products, and its client base to implement effective project support.
• Develop and maintain CMX dashboards, KPI tracking, and performance reporting.
• Partner with CMX leaders to define operational metrics and success measures.
• Produce timely leadership and stakeholder presentations/reports for project updates.
• Support annual planning and operational reporting cycles.
• Partner with CMX leaders to ensure alignment on priorities and operational needs.
• Facilitate collaboration across CMS teams to improve coordination and reduce duplication.
• Develop and maintain strong working relationships with internal and external stakeholders.
• Collaborate with an agency to develop content as needed.
• Support CMX Operations in operational planning and execution.

Required Work Experience

• 5+ years related work experience.
• In marketing or communications operations, print production and or creative operations, project management, process improvement.
• Related Bachelor’s degree or additional related equivalent work experience.
• Experience with Project Management theory, tools, and best practices.
• Experience with process improvement or similar methodologies.
• Possesses excellent oral, presentation, and written communication skills, as well as interpersonal and leadership skills.
• Holds self and others accountable for performance and deadlines.
• Excellent organizational skills - able to demonstrate ability to monitor and track progress of work and follow up.
• Builds and maintains effective relationships with internal and external customers, a collaborative team player.
• Seeks and listens to feedback across all areas of the business.
• Strategic thinker with strong conceptual capabilities.
• AI technology and platform understanding and experience.
• Demonstrated ability to influence and coordinate relationships within matrixed teams.
• Passionate about marketing and communications technologies and demonstrate strong knowledge on marketing communications technology platforms (marketing/communication automation, digital marketing tools).
• Demonstrated strategic thinking and implementation skills; proven analytical skills with the ability to translate data into actionable plans.
• Demonstrated success in the ability to lead multiple projects and cross-functional teams.
• Motivated, execution-oriented, high-performance individual with strong process and organizational capabilities and a desire to improve processes.
• Proficient with Microsoft Office suite, including Excel, Word, PowerPoint and Project.

Preferred Qualifications

• Hold self and others accountable for performance and deadlines.
• Excellent organizational skills - able to demonstrate ability to monitor and track progress of work and follow up.
• Builds and maintains effective relationships with internal and external customers, a collaborative team player.
• Seeks and listens to feedback across all areas of the business.
• Strategic thinker with strong conceptual capabilities.
• AI technology and platform understanding and experience.
• Demonstrated ability to influence and coordinate relationships within matrixed teams.
• Passionate about marketing and communications technologies and demonstrate strong knowledge on marketing communications technology platforms (marketing/communication automation, digital marketing tools).
• Demonstrated strategic thinking and implementation skills; proven analytical skills with the ability to translate data into actionable plans.
• Demonstrated success in the ability to lead multiple projects and cross-functional teams.
• Motivated, execution-oriented, high-performance individual with strong process and organizational capabilities and a desire to improve processes.
• Proficient with Microsoft Office suite, including Excel, Word, PowerPoint and Project.