CMP, Agent-1
About the role
The Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. In this sales-based role, you will engage in face-to-face conversations with prospective customers and share information about the vacation club experience, inviting and incentivizing guests to attend award-winning vacation ownership presentations.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations
- Greet, present, and incentivize prospective customers to attend a sales-preview tour
- Screen and qualify potential customers based on company guidelines
- Make sales-tour reservations and collect required deposits
- Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% of time)
- Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually (20% of time)
Requirements
Education
- High School Diploma or equivalent required
Experience
- 1 to 3 years of sales and/or marketing experience preferred, not required
- Experience equivalent to the education requirement may be accepted in lieu of the education requirement
Knowledge & Skills
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Must maintain production standards
Technical Skills
- Proficient in MS Excel, MS Word, general computer skills and smart devices
Training
No specific training requirements beyond scheduled company training sessions.
Travel
No travel required outside of the home site’s area.
Benefits
Available to associates who work 30 or more hours per week (certain benefits may be available to associates working fewer hours where required by applicable law). Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical, Dental, Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave and holidays (depending on position; speak to your recruiter for details)
- Wish day — paid time to volunteer at an approved organization of your choice
- 401(k) with employer match (subject to eligibility requirements, including tenure)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Culture
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.