(CMO) Intel Ops Support Sr (TS/SCI with Poly Required)

About the role

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high‑value mission solutions while effectively leveraging the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As an Intel Ops Support, a typical day will include the following duties.

Responsibilities

• Anticipate consumer needs and educate consumers and other mission partners on methods, handling, and use of HUMINT and technical collection reporting.
• Apply collection management expertise against targets.
• Author and coordinate cable traffic and intelligence reports generated through required exploitation or Collection Management Officer functions.
• Develop rapport and communicate with customer offices and partners.
• Evaluate the effectiveness of sources and methods, and the handling of HUMINT and technical collection to validate reporting.
• Manage the production, sharing, and use of intelligence reports.
• Disseminate information from technical and bulk data collections.
• Work with other customer offices and U.S. Government agencies to drive technical collection and HUMINT projects.
• Evaluate information for completeness, validity, relevance, quality, and sensitivity.
• Respond to internal team and stakeholder inquiries, and regularly support, involve, and liaise with other internal teams.

Qualifications

• Demonstrated experience supporting IC cyber activities, intelligence reporting, and projects.
• Basic working knowledge of cyber and digital media exploitation techniques and trends.
• Understanding of or familiarity with customer systems.
• Understanding of customer collection techniques and projects.
• Experience evaluating CI and potential D&D projects, digital collections, and big data.
• Experience writing customer communications and familiarity with IC intelligence report types and dissemination mechanisms.
• Ability to work with mission partners across various offices and USG agencies to drive technical collections and HUMINT projects and leverage best practices.
• Experience as a customer collection management officer (CMO) with current knowledge of collection priorities and projects.
• Knowledge of customer collection techniques.

Skills

• Basic working knowledge of telecommunications, virtual projects, cyber activities, and technical projects.
• Ability to understand and measure complex relationships and identify intelligence from disparate technical information sources.
• Knowledge of guidelines and objectives for appropriate handling of digital data throughout the data lifecycle.
• Ability to follow leads, work with complex digital data, and thrive in an environment without clear policy guidance.
• Familiarity with computer file structures, particularly Windows operating systems, typical document locations, metadata, directory walks, and fixed‑media directories.
• Familiarity with various file types and the programs required to open them.
• Understanding of technical communications and their uses, including mobile devices, internet communications, and electronic media.
• Familiarity with bulk data and bulk data reporting issues.
• At least 2 years of experience exploiting digital data or summarizing cyber information.
• Certification or training in Data Governance.
• Minimum of 5 years experience as a collection management officer, writing cables and intelligence reports.
• Excellent oral and written communication skills; ability to convey information to tactical and strategic audiences.
• Ability to work independently and as part of a team, demonstrating discretion, integrity, and sound judgment.
• Technical reporting experience, especially computer network exploitation requirements.
• Willingness to learn how to exploit technical collections.

Education & Experience

• BA/BS (or equivalent experience).
• 5–7 years of relevant experience.
• U.S. citizenship required.
• Active/current TS/SCI clearance with polygraph.