CMA (FT/Days)

Job Summary

Performs both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values.

Essential Functions

• Aid in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision.
• Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection.
• Prepare and administer medications under physician direction per certification guidelines.
• Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education.
• Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards.
• Ensure proper documentation of clinical tasks and maintain EMR accuracy.
• Serve as a clinical resource and mentor for uncertified staff when appropriate.
• Maintain compliance with OSHA, HIPAA, and infection control procedures.
• Engage in continuing education and training to maintain certification and advance skills.
• Support quality and performance improvement efforts across the clinic.

Knowledge/Skills/Abilities/Expectations

• Proficiency in electronic health records (EHRs) and clinical software.
• Demonstrated knowledge of medical terminology, anatomy, and pharmacology.
• Ability to triage patient concerns and escalate appropriately.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a multidisciplinary team.
• Consistently professional in demeanor and appearance.
• Attention to accuracy and adherence to safety protocols.
• Regularly required to stand, walk, bend, stoop, and reach.
• Ability to lift and transport up to 50 pounds.
• Use of personal protective equipment as needed.
• Frequent exposure to blood, body fluids, and communicable diseases.
• May involve exposure to cleaning agents and hazardous materials.
• Must follow established safety procedures and protocols.

Qualifications

• Education: Graduate of an accredited Medical Assistant program.
• Licenses/Certifications: Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required. Basic Life Support (BLS) certification required at time of hire.
• Experience: Minimum of one year experience in an outpatient or physician practice setting preferred. Demonstrated clinical competency and ability to manage multiple priorities efficiently. Must be able to work independently in a high-paced environment.