CMA, EMT Days

Job Summary

The Clinic Clinical Support II provides advanced clinical support in an outpatient clinic setting under the supervision of licensed providers. This role performs a wide variety of patient care tasks, clinical procedures, and administrative functions to ensure efficient patient flow and high-quality care.

Essential Functions

• Collect and document patient history, vital signs, and screening information.
• Prepare patients and examination rooms for provider evaluation and procedures.
• Perform phlebotomy, administer immunizations, and assist with laboratory procedures according to established protocols.
• Administer medications and treatments as directed by providers and within scope of practice.
• Absorb minor procedures using aseptic techniques.
• Communicate test results and provide patient education under provider supervision.
• Maintain and operate clinical equipment according to safety standards.
• Support care coordination by obtaining reports and records, and participating in pre-visit planning.
• Document care provided in electronic medical record accurately and timely.
• Collaborate with providers, nurses, and team members to promote quality care and patient satisfaction.
• Perform other duties as assigned.

Knowledge/Skills/Abilities/Expectations

• Proficient in clinical procedures, specimen collection, and basic laboratory processes.
• Strong knowledge of patient care standards, infection control, and safety guidelines.
• Ability to prioritize tasks, exercise sound judgment, and respond appropriately in urgent situations.
• Effective communication and interpersonal skills to interact with patients, families, and healthcare team.
• Commitment to patient confidentiality and professional conduct.
• Ability to stand, walk, and assist patients throughout shift.
• Ability to lift, move, or support up to 50 lbs with assistance.
• Frequent bending, reaching, and manual dexterity required for patient care tasks and equipment operation.
• Ability to hear, speak, and see clearly to ensure safe patient care.
• Outpatient clinic setting with direct patient contact.
• Possible exposure to blood, body fluids, infectious diseases, and hazardous materials with protective measures provided.
• Requires strict adherence to safety protocols and infection prevention practices.

Education

• High school diploma or equivalent Required
• Completion of an accredited Medical Assistant, EMT, or LPN program Required

Licenses/Certifications

• Medical Assistant (CMA preferred) OR
• Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN) Required
• Basic Life Support (BLS) Required within time frame required by facility policy

Experience

Prior experience in a clinic or healthcare setting required