CMA - Chronic Care Coordinator

About the role

Phamily is assisting The Neuromedical Center in hiring a Chronic Care Manager/Chronic Care Navigator to work on-site using the Phamily Chronic Care Management platform.

Responsibilities

• Identify patients’ unmet needs and coordinate care management
• Engage patients in their own care and support treatment interventions
• Maintain ongoing communication with patients and their care teams
• Record and organize medical information, including patient vital signs
• Assist in treatments and administer medications as directed by physicians
• Educate physicians and ancillary staff on care management protocols
• Ensure compliance with HIPAA privacy regulations and patient confidentiality policies
• React calmly and effectively in emergency situations

Requirements

• Minimum of 2 years of experience in an outpatient clinic setting as a patient caregiver, educator, or advocate
• Certified Medical Assistant (CMA) preferred
• Current Basic Life Support (BLS) certification
• Strong interpersonal, communication, and organizational skills
• Ability to work independently and adapt to a fast-paced environment

Physical Requirements

• This role requires standing and walking for extended periods
• Occasional lifting of up to 50 pounds
• Manual dexterity
• The ability to handle high-stress situations