CMA Care Manager - Hybrid

About the role

The Chronic Care Manager/Chronic Care Navigator will work internally for Dent Neurologic Institute, utilizing the Phamily platform to manage a caseload of 500 patients, with 300 billable by the end of each month.

Responsibilities

• Collaborate with primary care teams to manage chronic disease patients using the Phamily platform.
• Contribute to a positive experience for patients and families through courteous telephone and digital interactions, accurate and expeditious routing, and referral to appropriate clinical staff when necessary.
• Provide the members of health care teams in designated practices with the data required to meet the patient's health needs.
• Organize patient data, identify unmet needs, and enhance communication between patients and their care teams.
• Engage in quality improvement efforts and support care redesign strategies.
• Work as an effective team member of the care team.
• Perform all job functions in compliance with applicable federal, state, local, and company policies and procedures.
• Manage a caseload of 500 patients, with 300 billable by the end of each month.
• Provide data to the care teams to properly perform these processes.
• Assist care teams by providing accurate and relevant data to improve patient care.
• Other duties assigned.

Requirements

• A minimum of two (2) years of related experience, preferably in an outpatient clinic setting with experience as a patient caregiver, educator, or advocate.
• CMA preferred; Medical Assistant with experience instead of certification.
• Current Basic Life Support (BLS).
• Effective Communication Skills.
• Must be flexible & self-motivated. Must possess and demonstrate excellent interpersonal, communication, and organizational skills.

Pay

Hourly: up to $35/hr.

Schedule

Mon-Fri 8a-4:30p