CM Team Manager (Team 983)

About the role

Join our mission to help individuals with mental illness and addictions lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) is seeking a Care Management Team Manager to join our case management team (983), serving adults with severe mental health disorders in Hamilton County. GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families and has been named a Top Workplace every year since 2010. Candidates enrolled in a Master's program that leads to a credential in Counseling or social work are strongly encouraged to apply.

Responsibilities

• Participates in planning, design and development of services and marketing of services to the homeless system and other community representatives.
• Coordinates the activities and operation of team, including the coordination of client care issues with community services to insure efficient provision of quality services to clients.
• Provides leadership and supervision to team staff, including facilitating regular team meetings, documented one-on-one individual supervision meetings, identifying and addressing performance objectives and training needs, etc.
• Hires, orients, trains, schedules and evaluates staff.
• Responsible for own and the team's outcomes.
• Responsible for collecting and managing data requested for outreach reporting.
• Conducts community presentations and trainings.
• Monitors outreach phone log and all team service documentation to ensure the completion of accurate and timely documentation of services provided.
• Ensures follow up takes place to stakeholders who contact the outreach team.
• Provides and coordinates outreach services to clients, including documentation of services provided.
• Provides leadership and direction to staff in areas of outreach services to clients.

Requirements