CM Director

Responsibilities

Depending on experience and background, leaders in this space may contribute across areas including:

• Fresh & Perishable Operations
• Leading high-volume fresh departments with an uncompromising commitment to quality
• Driving innovation across Produce, Meat, Seafood, Bakery, Deli, Cheese, Floral, and Prepared Foods
• Building food-forward merchandising and seasonal strategies
• Developing strong operational disciplines around shrink, labor, food safety, and execution
• Culinary & Food Service Leadership
• Elevating restaurant-quality food experiences inside retail
• Leading culinary teams focused on innovation, hospitality, and scratch-made quality
• Driving prepared foods, catering, coffee, beverage, and experiential dining programs
• Creating differentiated food experiences that inspire customer loyalty
• Center Store & Specialty Merchandising
• Curating compelling assortments across grocery, beverage, wellness, and specialty categories
• Identifying trends, emerging brands, and evolving customer preferences
• Driving sales growth through storytelling, merchandising, and product discovery
• Balancing operational excellence with creativity and innovation
• Leadership & Culture
• Building and developing high-performing teams and future leaders
• Creating environments where people feel inspired, challenged, and connected to the mission
• Leading with authenticity, accountability, and a customer-first mindset
• Partnering cross-functionally across operations, merchandising, culinary, and support teams

What We’re Looking For

• 7+ years of progressive leadership experience within specialty grocery, premium retail, hospitality, culinary, restaurant, or fresh food environments
• Experience leading large teams and complex business operations
• Strong financial, operational, and merchandising acumen
• Passion for food, hospitality, and customer experience
• Ability to influence across multiple functions and leadership levels
• High emotional intelligence and strong people leadership capability
• Proven ability to execute while continuously improving the customer experience