Jobs · Management · Florida

Clubhouse Manager

Quail Creek Country Club · Naples, FL · 2 mo ago
On-siteManagementFull-time

About the role

The Clubhouse Manager will lead in a proactive, highly engaging manner and work in close partnership with the General Manager and senior leadership team. A visible, lead-by-example presence, paired with approachability and active listening, is essential to supporting both staff and member engagement.

Responsibilities

  • Possess a strong working knowledge of active club operations, including clubhouse services, food and beverage, golf operations, racquets, fitness and spa, as well as housekeeping, engineering, maintenance, and security.
  • Establish, maintain, and continuously refine operating standards, policies, and procedures to ensure consistency, efficiency, and quality across all departments.
  • Support the General Manager in developing and executing strategic and annual business plans, operational forecasts, budgets, and performance reporting.
  • Ensure compliance with all health, safety, sanitation, liquor service, and regulatory requirements, including emergency preparedness and staff training across all areas of responsibility.
  • Demonstrate strong organizational, analytical, and project management skills, with attention to detail and the ability to manage multiple priorities in a complex, multi-department environment.
  • Oversee operational data including reservations, covers, average check, labor productivity, P&L performance, and member satisfaction metrics.
  • Understand membership, culture & governance, quickly learning member preferences, traditions, and usage patterns while respecting the Club’s governance structure and building effective working relationships with the Board and key committees.
  • Serve as a visible, supportive leader who mentors department heads and frontline teams, fostering accountability, collaboration, and pride in execution.
  • Maintain an approachable leadership presence throughout the clubhouse, partnering closely with the Executive team to ensure alignment, responsiveness, and operational excellence.

Requirements

  • 6 years or more of substantial private Club or hospitality industry experience with management and supervisory experience and progressive professional advancement.
  • Extensive background in Food and Beverage operations preferred.
  • Demonstrate exceptional interpersonal skills, a polished professional personal appearance, and be well-spoken, self-motivated, and a self-starter.
  • Able to manage and inspire personnel with a passion for training team members.
  • Flexible, patient, and adaptable management style.
  • Excellent communication and leadership skills.

Qualifications

  • Bachelor’s degree (B.A.) in Hospitality Management or related field is desired.
  • Member of Club Managers Association of America (CMAA) and other professional associations is desired.

Skills

  • Strong leadership and interpersonal skills.
  • Effective communication and problem-solving abilities.
  • Ability to manage multiple tasks and priorities.
  • Experience in food and beverage operations.
  • Understanding of health, safety, and regulatory requirements.
  • Strong organizational and analytical skills.

Benefits

  • Flexible schedule to accommodate the needs of the membership.
  • Comprehensive health insurance coverage.
  • Retirement savings plan with employer match.
  • Professional development opportunities.
  • Discounted club membership for the candidate and their immediate family.

Pay

$120,000 - $150,000 annually based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the membership.

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