Clubhouse Attendant HOA Community
Schedule
- Saturdays - Sundays, 5:00 am - 1:30 pm or 1:30 pm - 10:00 pm
About the Role
The clubhouse attendant provides a professional and competent image along with a friendly and outgoing attitude at the property. The clubhouse attendant is a key employee liaison between guests and residents.
Duties and Essential Functions
- Greet all guests in a standing upright position as they enter the community, maintaining the highest quality of customer service.
- Monitor and authorize entrance and departure of unit owners, visitors, and other persons to guard against illegal entry. All "check-in" policies and procedures must be followed without exceptions.
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
- Report any violations of the Rules and Regulations that are noticed according to established procedures.
- Assist Property Manager with community violations.
- Observe precautions required to protect residents, guests, and property, and report damage, theft, and found articles to supervisors.
- Follow Opening and Closing Procedures of the Club House.
- Be familiar with the fire alarm system operations and report all incidents to management.
- Call police or fire departments in cases of emergency.
- Monitor Club House, Pool, Tennis Courts, Play Ground, & Picnic Pavilion use and advise the Property Manager of any issues or violations of the established rules and regulations.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Report all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Property Manager.
- Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection, word processing, data entry, and other essential needs as required.
- Special Projects as instructed.
- Assist Administrative Assistant as needed.
Work Environment
This job operates in a residential community and may be located in a small gate-house and/or in an office.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type
This position may be full-time (30 hours or more a week) or part-time (less than 30 hours per week). This is a non-exempt position (hourly). Days and hours of work are determined at the property to satisfy the needs of the community.
Qualifications
- Prior experience in a related position.
- High school diploma or equivalent preferred.
- 6-12 months minimum experience in related position preferred.
- Bilingual (English and Spanish) preferred.
- Working knowledge with MS Office and computers.
- Effective verbal and written communication skills.
- Experience in the hospitality industry.
- Must demonstrate organizational skills, excellent interpersonal skills, and strong communication.