Club Repair Specialist - Roger Dunn Golf Shops

About Us

Roger Dunn Golf Shops is part of the Worldwide Golf family—a growing, 50-year-old business with over 95 stores across more than 25 states—which includes well-renowned golf retail and e-commerce brands.

What We Offer

• Flexible scheduling and 401(k) matching for part-time employees
• Paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees
• Strong employee discount
• Golf-specific learning opportunities and hands-on training
• Opportunities for growth and mobility within one of the largest golf retailers in the world

About the Role

The Club Repair Specialist promotes and maintains a store culture consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy—putting the customer first to ensure a memorable and positive experience. This role performs all club performance modifications according to customer needs, provides superior golf club repair experiences, and manages inventory through accurate recording of shop consumption, usage, and waste.

Responsibilities

• Operate shop equipment safely by complying with workplace safety programs
• Show accuracy in completing all order forms and repair tags
• Measure lie & loft angles, club height, weight & shaft flex, and make adjustments based on customer needs
• Repair broken clubheads and change golf club shafts and grips
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features, and their benefits
• Once fully trained, recognize and suggest ways to improve processes
• Operate general phone systems and basic computer applications
• Manage inventory through accurately recording shop consumption, usage, and waste

Requirements

• Demonstrate knowledge of processing information and merchandise via computer and POS register system
• Operate and use all equipment necessary to run the store
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet, and order processing systems
• Freely access all areas of the store including sales floor, stock area, and register area by standing, walking, stooping, crawling, climbing, crouching, and kneeling
• Lift and/or move up to 50 pounds at any given time
• Work varied hours/days as business dictates

Qualifications

• Prior golf club repair experience is a plus, but not required (entry-level candidates are welcome to apply)
• Knowledge of golf equipment and shafts is preferred, but not required
• Experience working in a shop environment and familiarity with basic power tools is preferred, but not required
• Knowledge of retail operations is a plus, but not required

Pay

The hourly rate for this position is $16.90 - $20.50 per hour. Individual starting rate within this range may depend on geography, experience, expertise, and education/training.