Jobs · Administrative · Washington

Club Reception

The Ned & Ned's Club · Washington, United States · 1 mo ago
Administrative$26/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes: - About the role: description of reception, etc. Could be "About the role" or "What’s the role?" The posting says "What’s the role? Club Receptionist". Then "Who we are…" etc. So we can have "About the role" covering description. - Responsibilities: bullet list of duties under "Reporting into the Club Reception Manager..." and "Additional Responsibilities:" etc. - Requirements/Qualifications: "What you can bring to the role:" includes natural host, communication skills, organizational skills, discretion, flexibility. Also "Physical Requirements:" list. - Skills: maybe combine with requirements. - Benefits: "What The Ned can give you:" includes salary, medical, dental, vision, etc. Also complimentary meals, learning programs, exclusive rates, PTO, 401k matching, employee assistance, reward recognition. - Pay: Salary of $26.00/hour is mentioned; we could put Pay section with that. - Schedule: Not explicitly stated; only mention flexibility to work evenings, weekends, holidays as required. That's schedule info. Could include Schedule section. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. Do not include Job ID etc. We must remove boilerplate: EEO, diversity statement maybe okay? The diversity statement is substantive? It's about commitment; could be included maybe under About the role or separate? It's not a standard heading; but we could include as part of About the role. However we should not include EEO/equal-opportunity boilerplate. The diversity statement is not exactly EEO but it's about commitment; might be okay to keep but it's not required. Safer to omit? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". The diversity statement is not exactly EEO but it's about diversity commitment; could be considered EEO-related. Safer to remove. We must preserve all substantive information. So we need to include salary, benefits, responsibilities, requirements, physical requirements, etc. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must output only HTML fragment, no /, no markdown. Let's structure:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...
    Maybe also

    Physical Requirements

    as separate? Could be part of Requirements. But we can have separate if content.

    Benefits

    • ...
    • ...

    Pay

    Salary of $26.00/hour

    Schedule

    Flexibility to work evenings, weekends, and holidays as required.

    We need to ensure we don't create sections with placeholder text. All have content. Now extract content. About the role: combine first paragraphs: "At Ned’s Club Washington, DC, reception is the heartbeat of the Club, the first welcome, the final farewell, and everything in between. As a Club Receptionist at Ned’s Club, you are a natural host, detail-driven, and effortlessly polished, ensuring every member and guest feels instantly at home. You will be a key part of the daily reception operation, delivering seamless arrivals, intuitive service, and memorable moments that define the Ned’s experience. Do you want to join one of the best places to work in hospitality?" Also "Who we are… The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. Seven years after launching The Ned London in 2017, we are proud to open a Ned’s Club in 2025 in the US capital, our fourth and newest location. The property… Ned’s Club Washington, DC is a members’ club set over three floors of a neoclassical-style building situated within President’s Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch. The Club has a rooftop terrace and loft restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founders Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces." We can include that as prose. Responsibilities: list from "Reporting into the Club Reception Manager, and as part of the daily reception operation, you will:" then bullet points. Also "Additional Responsibilities:" list. Let's extract bullet points: - Lead the day-to-day arrival and departure experience, offering a warm Ned’s welcome on arrival and a thoughtful farewell on departure, while ensuring every check-in is seamless, efficient, and effortlessly polished for our members and guests. - Champion outstanding hospitality by resolving concerns with grace, answering questions confidently, and delivering consistently memorable experiences - Collaborate closely with Membership, including the Founders Concierge, as well as Security, and Food & Beverage teams to ensure a seamless, personalized journey throughout the Club - Communicate VIP arrivals and pertinent member and guest information to relevant teams, anticipating needs before they arise - Build meaningful rapport with members and guests by learning their preferences and personalizing their experience over time - Enforce Club policies with confidence, discretion, and professionalism - Assist with coat check and the secure storage of members’ and guests’ belongings - Answer incoming calls promptly, providing accurate and helpful information - Respond to member queries via case log with exceptional attention to detail and timeliness - Support additional duties as assigned by the Club Reception Manager or Head of Membership Additional Responsibilities: - Activating and issuing membership cards and preparing induction bags for new members - Managing restaurant reservations when required - Monitoring the Founder’s mobile phone in the absence of the Founder’s Concierge team - Creating and handling Founder and VIP guest passes with discretion - Maintaining accurate Lost & Found and Bag Check trackers - Conducting regular walkthroughs of the Club spaces, including both lobbies, ensuring Ned’s standards are impeccably upheld - furniture thoughtfully arranged, The Architect neatly presented and well stocked, and all areas maintained in a polished, welcoming condition - Monitoring the reception environment closely and promptly report any maintenance or housekeeping needs in Knowcross to ensure swift resolution. - Managing Attendium check-ins during private events - Attending daily line-ups when requested and reporting key information back to the team - Assisting with additional shift coverage when needed due to call-outs or peak periods We'll combine all into one list under Responsibilities. Requirements/Qualifications: "What you can bring to the role:" list: - A natural host with a warm, polished, and confident presence - Exceptional communication skills and a genuine passion for hospitality - Strong organizational skills with the ability to multitask in a fast-paced environment - Discretion, professionalism, and an intuitive approach to service - Flexibility to work evenings, weekends, and holidays as required Physical Requirements: list: - Must be able to seize, grasp, turn and hold objects with hands. - Long periods of standing. - Fast-paced movements are occasionally required to go from one part of the club to others. - Must be able to understand and communicate clearly with guests, members, and coworkers. - Must be able to reach and handle the computer, keyboard, and desktop items. - Occasionally kneel, bend, crouch and climb as required. We could put Requirements section covering both skill and physical requirements, or separate. Since we have a Requirements heading, we can include both skill and physical as list items. Benefits: list from "What The Ned can give you:": - Salary of $26.00/hour (but we also have Pay section; maybe we keep salary in Pay and not duplicate in Benefits). However the instruction: include Pay section only if posting states it. It does state salary. So we can have Pay section with salary. Benefits section then excludes salary. Benefits list: - Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance - Complimentary meals in our friendly team restaurant - Exciting learning and development programs to help progress your career - Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays - Paid time off - 401k matching - Employee assistance program - advice and support - Reward and recognition initiatives We should keep each as separate
  • . Pay:

    Salary of $26.00/hour

    Schedule:

    Flexibility to work evenings, weekends, and holidays as required.

    (though we already have flexibility in requirements; but schedule section is okay if we have info.) We must not repeat content unnecessarily? It's okay to have flexibility in both Requirements and Schedule; but maybe we should avoid duplication. However the instruction: preserve ALL substantive information; do not invent or summarize away detail. Duplication is okay if it's in original. The flexibility appears in both "What you can bring to the role:" and also maybe not elsewhere. It's only there. So we should not duplicate; we should keep it only once. Since we have Schedule section, we could move flexibility there and remove from Requirements. But Requirements also includes other skill items; we can keep flexibility under Schedule only. Let's check: The flexibility appears under "What you can bring to the role:" as a bullet. So if we put it under Schedule, we still preserve it. We'll not duplicate. Thus Requirements list will exclude flexibility. Now we need to ensure we don't include any boilerplate like EEO etc. We'll omit the diversity statement. Now produce HTML. Let's craft:

    About the role

    At Ned’s Club Washington, DC, reception is the heartbeat of the Club, the first welcome, the final farewell, and everything in between. As a Club Receptionist at Ned’s Club, you are a natural host, detail-driven, and effortlessly polished, ensuring every member and guest feels instantly at home. You will be a key part of the daily reception operation, delivering seamless arrivals, intuitive service, and memorable moments that define the Ned’s experience. Do you want to join one of the best places to work in hospitality? The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. Seven years after launching The Ned London in 2017, we are proud to open a Ned’s Club in 2025 in the US capital, our fourth and newest location. Ned’s Club Washington, DC is a members’ club set over three floors of a neoclassical-style building situated within President’s Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12‑storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch. The Club has a rooftop terrace and loft restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founders Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self‑contained floor of private event spaces.

    Res

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