Club Manager Workout Anytime Lenoir
About the role
We're looking for someone with passion, effort, and the drive to grow into a leadership role at a gym that does things differently.
Responsibilities
- Learn the Club Inside and Out – Work alongside ownership and experienced staff to learn every side of club operations: member onboarding, front-desk flow, RAMP delivery, team scheduling, and the daily habits that keep a club running well.
- Own the Member Experience – Be the face of the club. Greet members by name, check in on their progress, and make sure every person who walks in feels like they belong there — from the retiree rebuilding strength to the first-timer who's nervous to be there.
- Deliver RAMP – Walk prospective and new members through the RAMP process as an educational conversation, not a sales pitch. Help them understand what we're asking them to do and why it works.
- Lead a Small Team – Support, train, and hold your staff accountable to delivering the same high-quality experience on every shift — including the hours ownership isn't on-site.
- Keep Members, Don't Just Sign Them – Track member progress, identify members who are slipping away, and re-engage them before they cancel. We grow by keeping people, not chasing new ones.
- Tours and Introductions – Provide friendly, no-pressure tours for prospective members, focusing on how the gym and RAMP can help them reach their goals — not on closing a sale.
- Maintain the Standard – Keep the club clean, welcoming, and operationally sharp. The standard is what a Caldwell County member should expect.
Requirements
- Passionate about helping people get healthier and willing to put in the work to learn how.
- Reliable — if you say you'll call a member back, you do.
- Comfortable talking with people in person and on the phone.
- Organized and willing to follow a structured system, not freelance your way through it.
- Coachable. Humble enough to be trained, sharp enough to run with it once you are.
- Background in hospitality, retail, healthcare, service, military, or any role where people trusted you to follow through is a plus.
- Fitness certification is a bonus — but the right personality matters more. We'll train you on RAMP from the ground up.
Qualifications
- Education: High school diploma or equivalent.
- Experience: No prior experience required. Will receive comprehensive training.
Skills
- Strong communication skills.
- Customer service orientation.
- Teamwork and collaboration.
- Problem-solving and decision-making abilities.
Benefits
- Base pay during training: $12.00–$14.00 per hour, with a defined path to full Club Manager compensation.
- Performance recognition tied to member retention, RAMP engagement, and club health — we measure outcomes, not just sign-ups.
- RAMP certification and ongoing continuing education, paid for by us.
- Gym membership, retail discounts, and team events.
- Consistent weekly schedule. You'll know your shifts in advance and they won't change week-to-week without reason. Set days off. No rotating midnight shifts, no 60-hour weeks. Full-time hours (35–40 per week).
Pay
$12.00 - $14.00 per hour
Schedule
Consistent weekly schedule. You'll know your shifts in advance and they won't change week-to-week without reason. Set days off. No rotating midnight shifts, no 60-hour weeks. Full-time hours (35–40 per week).
About Workout Anytime Lenoir
Workout Anytime Lenoir serves Caldwell County and the surrounding area with a 24/7 facility built on one idea: structured, results-driven fitness shouldn't be a premium add-on. It should be what every member gets. We're not the biggest gym in town, and we don't try to be. We're the one with a plan for you.
Hiring Process
A human will review your resume within 24 business hours, and your first interview will be scheduled within 48 business hours.
About Workout Anytime
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
- Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
- Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity