Club Director

What You'll Do

• Create an Incredible Member Experience
• Foster a welcoming, hospitality-first culture throughout the club
• Build authentic relationships with members and guests
• Be visible, approachable, and actively engaged throughout the club each day
• Resolve concerns with empathy, professionalism, and urgency
• Lead Club Operations
• Oversee the daily operation of the club
• Ensure exceptional standards across facilities, cleanliness, safety, and presentation
• Partner with department leaders to deliver a seamless member experience
• Continuously improve operational efficiency
• Grow the Business
• Drive membership growth and retention
• Support sales initiatives and community outreach
• Build partnerships with local businesses and organizations
• Help establish Union Padel Club as the premier destination for padel and social connection
• Develop engaging leagues, tournaments, clinics, and social programming
• Partner with the food & beverage team to create memorable events and experiences
• Continuously look for new ways to activate the club and create reasons for members to return
• Lead the Team
• Hire, coach, and inspire a high-performing team
• Create an environment built on accountability, ownership, hospitality, and fun
• Invest in team development and recognition
• Own the Business
• Manage budgets and financial performance
• Analyze KPIs and identify opportunities for growth
• Make thoughtful business decisions that support long-term success

Qualifications

• Loves hospitality and creating memorable experiences
• Naturally builds relationships with people
• Is energized by being on the floor rather than sitting in an office
• Has experience leading teams and developing people
• Thinks like an entrepreneur and enjoys building something new
• Balances culture with accountability
• Is organized, adaptable, and comfortable in a fast-paced environment
• Has experience in hospitality, fitness, private clubs, sports, restaurants, or lifestyle businesses
• Enjoys sales, networking, and community engagement
• Bonus: Already plays—or is excited to learn—padel

What Success Looks Like

• Members know you by name—and you know theirs
• The club feels welcoming, energetic, and full of life
• Programming is thriving and events are well attended
• The team members are engaged and excited to come to work
• Membership continues to grow through outstanding experiences and word of mouth
• Union Padel Club becomes the place people choose to spend their time—not just to play padel, but to connect with others

Why Union Padel Club?

We're building something special. This is an opportunity to shape a club from the beginning, create a culture you're proud of, and make a lasting impact on a growing community.