CLUB Customer Service Outfitter - Seasonal
About the Role
'Tis the Season for Hiring! Are you looking for a fun seasonal position with the opportunity to earn extra money for the holidays AND enjoy our Outfitter discount? The Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the store as needed throughout the year.
Responsibilities
- Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience for all customers.
- Provide a legendary experience for every customer, every time by assisting customers in making buying decisions through:
- Identifying and evaluating customers' needs
- Making product recommendations based on this analysis
- Promoting programs including CLUB Membership, VOC, and In-Store Pick-up
- Establish and maintain effective working relationships with Management, coworkers, children, and customers.
- Assist with the execution of seasonal events.
- Facilitate "in-house" outdoor skills workshops.
- Participate in Store “events” as scheduled.
- Keep work area clean, neat, and safe at all times.
- All other duties as assigned.
Qualifications
- High School education or equivalent experience.
Skills
- Ability to calculate figures such as discounts and make change to customers.
- Ability to perform data entry, analyze reports, and ledgers.
- Ability to communicate in a friendly and professional manner to customers and other Associates.
- Good Customer Service skills.
- Ability to function in a noisy and hectic environment, with children and parents.
Physical Requirements
- Constantly stand and/or walk during shift.
- Constantly communicate with others to exchange information.
- Occasionally ascend or descend ladders, stairs, ramps, etc.
- Occasionally repeat motions that may include the wrists, hands, and/or fingers.
- Occasionally work in low or high temperatures.
- Occasionally work in outdoor elements such as precipitation and wind.
- Occasionally work in noisy environments.
- Light work that may occasionally require lifting or moving objects weighing up to 100 pounds (utilizing a team lift as needed).
Independent Judgement
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Pay
Starting Pay Rate: $14.00 - $16.75
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions!
- Dental
- Vision
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
- And more!
We will be accepting applications on an ongoing basis.
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.