CloudOps Administrator (USA Based) - N.A. Service Delivery Group

CBN STI is a provider of secure Driver License and Identification (DL/ID) solutions for New York, North Carolina, South Carolina, Virginia and Wisconsin. We are a subsidiary of Canadian Bank Note Company, Limited, a global leader in the provision of secure document and adjacent enterprise-level systems solutions for Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming. Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviors and underpin the sense of community you will experience at CBN.

About the role

As a CloudOps Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.

Responsibilities

• Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.
• Design, maintain, and improve infrastructure-as-code and automation pipelines to reduce manual operations and improve reliability and repeatability.
• Monitor system and database instances performance, identify issues, and optimize performance.
• Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.
• Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.
• Provide technical support for systems and instances in test and production environments.
• Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.
• Perform various other duties and responsibilities as assigned.

Requirements

• Legally eligible to work in the United States.
• Fluent in English (speak, read, write).
• Bachelor's degree in computer science (or related field) or equivalent additional relevant experience.
• Knowledge of system administration, cloud computing (Azure), security best practices.
• Technical knowledge of:
  • O/S: Linux, Windows Server, cloud instances
  • Virtualization: VMWare, XCP-NG, JVM
  • Containerization/Orchestration: Docker, Kubernetes
  • Deployment/Configuration: Puppet, Terraform, Ansible, Bicep, Helmchart
• 4-7 years of system/cloud administration experience (minimum 1 year of cloud administration).
• Able to work an on-call rotation of 1 week on/5 weeks off.
• Able to travel approximately 2-6 weeks/year.

Preferred Qualifications

• CompTIA Server+ or Microsoft Certified: Azure Administrator Associate or AWS Associate certification(s).
• Hands-on experience supporting hybrid cloud environments.
• DevOps knowledge and experience.
• Automation knowledge and experience.

Benefits

• Competitive compensation package.
• Health, medical, and life insurance benefits.
• 401k plan with company matching.

Must be based within the continental USA. This is a permanent, full-time remote position.